Overview

This section provides a high-level summary of our privacy practices. It describes how YOUR COMPANY ("we," "us," or "our") collects, uses, and shares information when you use our website and our IP Geolocation services, APIs, and tools (collectively, the "Services"). We are committed to transparency and protecting your data.

What Information We Collect

To provide and improve our services, we collect different types of information depending on how you interact with us. This section breaks down the data we gather from our website visitors versus our API and tool users, ensuring you know exactly what information is involved.

🌍 Visitor Data (Website Users)

When you browse our website, including the FAQ page.

  • IP Address - Your unique identifier on the internet.
  • Geolocation - Approximate country, region, and city from your IP.
  • Technical Data - Browser type, OS, and pages visited.

🔧 Service Data (API/Tool Users)

When you make requests to our IP Geolocation services.

  • Input IP - The IP address you submit to our API for lookup.
  • Geo Results - Data our API returns (ASN, country, city, etc.).
  • Usage Logs - Timestamps and metadata for billing and support.

How We Use Your Information

We use the data we collect for specific and legitimate purposes, always with a valid legal basis under regulations like GDPR. The table below clearly outlines why we need certain data and how it enables our services to function securely and effectively.

A Note on Precision: We do not use IP addresses to attempt to identify or track individual users at a street-level address. Geolocation is limited to country, region, and city approximation, as stated in our FAQ.
Purpose Type of Data Used Legal Basis (GDPR)
Service Provision Input IP, Geo Results, Logs Contractual Necessity
Security & Fraud Detection Input IP, Geo Results, Identifiers Legitimate Interest
Website Analytics Visitor Data Legitimate Interest
Legal Compliance Input IP, Usage Logs Legal Obligation

Data Sharing

Your trust is paramount. We want to be crystal clear about when and why your information might be shared. We do not sell your personal information. This section covers the very limited circumstances under which we share data with trusted partners.

Service Providers

We use trusted third-party hosting, analytics, and infrastructure providers (e.g., cloud platforms) to help us operate the Services. These providers are bound by strict confidentiality agreements and do not have independent rights to use your data.

Legal Compliance

We may disclose information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or defend against legal liability.

Data Retention & Security

This section explains our commitment to protecting your data, detailing both how long we keep it and the robust measures we take to secure it from unauthorized access.

⏱️ Data Retention

We retain **Usage Logs** and associated **Service Data** only for as long as necessary. Our standard retention period is 12 months for auditing, billing, and security analysis, after which the data is automatically deleted or permanently anonymized.

🛡️ Security

We implement robust technical and organizational measures to protect your data, including encryption in transit (HTTPS/mTLS), strict access controls, and regular security audits to safeguard your information.

Your Rights and Choices

You have control over your personal data. Depending on your location, privacy laws like GDPR and CCPA grant you specific rights. Here's a summary of those rights and how you can exercise them.

Right to Access

Request a copy of the personal data we hold about you.

Right to Erasure

Request the deletion of your personal data from our systems.

Right to Object/Opt-Out

Object to our processing of your personal data.

Right to Rectification

Request correction of inaccurate or incomplete data.

Contact Us

If you have any questions, concerns, or wish to exercise your rights as described in this policy, please do not hesitate to reach out. We are here to help.